As a restaurant owner or manager, you know one key phrase in the industry is don’t panic. But, what do you do if your system suddenly goes offline? Who will you call? How will your restaurant continue to operate?
These are all questions that are essential to know the answer to, and the right cloud service provider will be able to present a game plan for any “what if” scenario. Restaurants are in the business of building relationships with customers, but shouldn’t your cloud service provider be doing the same for you and your operations?
Here are some of the essential reasons why knowing and building a relationship with your cloud service provider can help you take your business to the next level:
Reason #1: Secure Data Service
No matter what size a restaurant may be, there is typically a large amount of data stored on a computer and accessible through your point of sale system, including everything from menus, to payroll data, business analytics, and everything in between. Keeping this information safe and secure should be one of your top priorities as a restaurant owner or manager.
Building a relationship with a reputable and trusted cloud service provider is one of the essential ways you can give yourself peace of mind in knowing your data is safe. Best of all, you will know exactly who to turn to if you have any questions about or issues with the cloud services in your restaurant.
Reason #2: SaaS, PaaS, and IaaS Expertise
Many people have no idea where to start when it comes to implementing cloud services in their restaurant and with so many different products and options offered to restaurant owners or managers it can be difficult to know where to start.
The SPI Model is an acronym that refers to the three most common options for cloud computing services: Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS). An expert cloud service provider can help guide you and the decision-making team in your restaurant through these three types of services to discover what is best for your restaurant, taking into consideration what you and your business needs from your solutions to be successful.
Reason 3: Added Quality of Service
The power of the cloud and cloud computing services are the way of the future of a wide variety of businesses, especially restaurants. However, since the cloud relies on the power of the internet the question still remains, who do you call when the internet goes down? One minute of internet downtime can potentially cost restaurants thousands, so it is vital that a plan is in place that when the internet goes down, your business keeps running.
A knowledgeable and reliable support services team is an essential part of the puzzle when it comes to how you combat network outages. In knowing exactly who to call, an expert team will have a plan in place to circumvent internet outages, all while delivering a high level of service.
A Partner Your Restaurant Can Trust
A restaurant’s decision to turn to the power of the cloud shouldn’t be based solely on hospitality industry trends. Turn to a trusted industry partner to help you and your restaurant discover what works for your unique restaurant from leading technology professionals.
Let Spark Solutions Group become to your cloud services partner and help you get the most out of your technology solutions. Contact our team of industry professionals today to get started.