Support Services / Help Desk / Self Support

Software Implementation

Start to Finish Installation

Spark Solutions Group will manage your system installation from start to finish. Your dedicated project manager will work with you and your team to plan out exactly how you want your system to function. Our implementation team has years of real-world experience and understands your needs to be able to successfully deliver a world-class system implementation.

24 Hour Customer Care

Around the Clock Support Readiness

Our dedicated team of Customer Care Specialists provides you with remote support 24 hours a day, 7 days a week, 365 days a year. This highly trained, U.S. based group of professionals rigorously works on keeping your system up and running.

Phone: 800-338-9319

Email: support@sparksolutionsgroup.com

Email Support Team

self_support

Self Support / FAQ

Quick & Easy Documents for Common Issues

We’ve compiled some quick and easy documents to walk you step by step through some of the most common issues we hear about.

HEARTLAND RESTAURANT/MOBILEBYTES

Resetting an Epson TMU200/200B Impact Printer

FREE RESOURCE

Download our buyer’s guide for choosing a restaurant POS system.

Over the past 5 years, much has changed in the restaurant POS system market. To help you decide if it’s time to upgrade your current POS system and which modern POS system is right for your business, we designed this guide to answer your pressing questions. Download it now!

Let’s discuss your needs.

We know that shopping for technology can be daunting and we're here to help. Save yourself some time and hit us up; pick our brains. We're here for you!

We are here to support you!