Support Services / Help Desk / Self Support

Software Implementation

Start to Finish Installation

Spark Solutions Group will manage your system installation from start to finish. Your dedicated project manager will work with you and your team to plan out exactly how you want your system to function. Our implementation team has years of real-world experience and understands your needs to be able to successfully deliver a world-class system implementation.

24 Hour Customer Care

Around the Clock Support Readiness

Our dedicated team of Customer Care Specialists provides you with remote support 24 hours a day, 7 days a week, 365 days a year. This highly trained, U.S. based group of professionals rigorously works on keeping your system up and running.

Phone: 800-338-9319

Email: support@sparksolutionsgroup.com

Email Support Team

self_support

Self Support / FAQ

Quick & Easy Documents for Common Issues

We’ve compiled some quick and easy documents to walk you step by step through some of the most common issues we hear about.

HEARTLAND RESTAURANT/MOBILEBYTES

How To Assign Items To Seats
- VIDEO - How To Assign Items To Seats

How To Change An iPads Ticket Prefix Name
- VIDEO - How To Change An iPads Ticket Prefix Name

How To Enable Training Mode
- VIDEO - How To Enable Training Mode

Resetting an Epson TMU200/200B Impact Printer

Let’s discuss your needs.

We know that shopping for technology can be daunting and we're here to help. Save yourself some time and hit us up; pick our brains. We're here for you!

We Are Here To Support You!