Spark Solutions Group Blog

Help protect your business from email scams

Jan 26, 2021 12:19:03 PM / by Jason Cowan

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The 5 most common tactics scammers use, plus tips to spot them and ideas to help protect your business provided by Wells Fargo Bank. 

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Beware of Surcharge Program Rules

Jan 15, 2021 11:01:46 AM / by Jason Cowan

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Surcharge programs labeled as cash discount programs have begun popping up. Misleading and non-compliant with card brand guidelines create confusion about the difference between surcharges and cash discounts. Unfortunately, that's also putting businesses at risk.

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The Importance of Being Contactless

Sep 11, 2020 12:17:56 PM / by Spark Solutions Group

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While COVID-19 forced many restaurant owners into quickly changing previous “standard” practices and procedures, contactless alternatives that were readily available before now see ownership pivoting due to necessity and customer demand.

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Restaurant Innovations Due to COVID-19: What Spark Solutions Group is Doing to Help

Jul 27, 2020 12:28:58 PM / by Spark Solutions Group posted in covid-19, restaurants, reopening

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The industry has been turned on its head. Restaurant owners have been dealt a heavy, unanticipated blow and are scrambling to keep up. Though some restrictions are being lifted in certain areas, many are still not yet able to open their dining rooms. Those that have are doing so with limited capacity.

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3rd Party Order Fulfillment Made Easy

Mar 3, 2020 6:40:17 AM / by Spark Solutions Group

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As you probably know, food delivery apps are in high demand  in the market today. Consumers like the convenience and restaurants appreciate the exposure and additional business these companies can bring.  However, implementing a 3rd party delivery company into existing workflow can be a hassle. You might have multiple companies, multiple tablets on the counter which create an interruption to your business flow and accounting reconciliation headaches. 

If you are receiving 8-10 orders per day or do not want your staff interrupted from serving the customers who are in your restaurant, it is time to integrate. Spark can assist you with the details and is painless to you the merchant. 

The benefits are:

No order confirmation or re-entry: When you integrate 3rd party delivery, the order automatically posts to your POS system, opens a check and sends the order to the kitchen. No need for your staff to confirm the order or re-enter it into your POS. In addition your counter will be clear of all those tablets!

Sales are properly tracked: Now that all the orders are directly sent to your POS your kitchen production is timely and the reports correctly reflect all sales. 

Payment reconciliation: Easily reconcile the payments made to 3rd parties so you can ensure you are paid what is due. 

Let Spark help you simplify your operations with this 3rd Party Delivery app POS integration.

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The Top 4 Restaurant POS Features and Benefits Your Business Needs to Succeed

Feb 11, 2020 8:21:07 AM / by Spark Solutions Group

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Choosing the technology solutions for your restaurant can be a challenge. Where do you begin? How do you know you’re getting the most value for your investment?

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The Top Reasons Your Restaurant Needs to Know Your Cloud Service Provider

Jan 2, 2020 8:12:00 AM / by Spark Solutions Group

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As a restaurant owner or manager, you know one key phrase in the industry is don’t panic. But, what do you do if your system suddenly goes offline? Who will you call? How will your restaurant continue to operate?

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3 Ways your POS Provider can Help Grow Restaurant Customer Relationships

Oct 29, 2019 8:11:00 AM / by Spark Solutions Group

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Point of sale (POS) systems are evolving to meet the demands of consumers in the 21st Century. As a restaurant owner or manager, you know how busy the industry can be, especially as technology develops and changes. And keeping up with new advancements is not easy to do alone—especially when you have so much else to manage on a daily basis. So, how do you keep pace? How do you determine opportunities that will help you engage with current and prospective customers?

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