All it takes is a single inspiration to lead to an infusion of success. Restaurateurs and business owners know this moment well and it is the reason they began their business and the passion that drives them. Spark Solutions Group draws on this inspiration and ensures the maximum amount of up time for our customer’s POS systems, while committing to investing in the processes and equipment that deliver that up time.
Over our past 45+ years working with restaurants, we know the value that we can offer. We are not in the business for a one time sale. We are here to help you with all of your restaurant technology needs, both today and tomorrow. Our team is always looking for innovations that help restaurateurs save time, save money, increase productivity, reduce theft and make their lives just a little easier.
We’ve helped businesses such as:
“Support was amazingly efficient! The communication was fantastic! Thank you so much for working so quickly and so hard to get us back up tans running!.”
– Kelly Byers
"Support has been great! We have formed a real relationship with the Spark employees and they are always very helpful. The on-call people on the weekend are also very nice... There are times I wish our regular contacts were able to help us because they are so great to work with, but it's just not possible for them to work 24/7, and the on-call staff does a fine job.
The back-office functions have been a dream! I am even able to change things from my phone when I'm away from the office and we have a beer that we need to replace or a price change."
- Jenny Porcher
“We came from a legacy server-based system. Most of the staff during the cutover had experience with both, and I can say with confidence that 100% of my staff was very happy with the change. Every single function is easier and simpler to perform on Heartland Restaurant. We quickly developed the rule-of-thumb that “you can find things mostly in the first place you’d think to look”. I never thought of the old system as particularly difficult to use, but absolutely everything is much easier on Heartland Restaurant.”
- David O'Connor
"Heartland Restaurant is great because it’s a cloud-based POS that works out awesome for us. You don’t have to call to update [the software] licensing. You just have IOS updates and app updates which that is something I really love. It's easy to use just like anything on an IPAD. It cuts down on our training time for training staff because it’s easy to use for the staff. Pulling reports through the back end is easy. The biggest thing that Spark and Heartland Restaurant does is the customer service, Spark has really helped."
- Manoli Katsanevas
“I called immediately after sending this email. I got a service tech who was fantastic. He shed a lot of light on the issue.”
- Brian Anderton
"The tech was courteous and professional. He also did what he could to not only answer my questions but to think beyond my concern and to think of other things that might be helpful to me. He also made sure to let me know that if I have future concerns or need additional help that I should feel free to reach out to him at any time."
- Nate Roberts
"Our tech helped us get out of a sticky situation when our network went down for the POS system. He practices customer service excellence on a daily basis and we are grateful."
- Heath Blackerby
At Spark Solutions Group, our goal is to provide products and services that help you achieve your success in the hospitality industry.
Leading edge solutions to ensure you are getting the best return on your investment.
24/7 support, dedicated project managers and team members you can trust
High-quality paper rolls, ribbons, labels, gift cards, and cleaning products
Hospitality and restaurant management solutions to help you run your business better
Over the last couple of years, much has changed in the restaurant POS market. To help you decide if it's time to upgrade your current point of sale system and which system is right for your business, we designed this guide to answer your pressing questions. Download it now!