Fewer Balance Questions. Faster Payments. Better Experience.
Hyfin’s Customer Portal gives their customers one clean, branded place to handle everything — stay out of day-to-day payment follow-ups.
🔒 Secure, Branded, and Self-Service by Design
The Customer Portal gives customers a modern, self-service experience that removes friction and helps payments come in faster.
Customers can:
✔️View outstanding balances and past due balances
✔️See all open and paid invoices in one place
✔️Pay multiple invoices in a single transaction
✔️Update saved card or ACH details in their secure wallet
✔️Manage recurring donations
✔️Download or resend payment receipts
✔️Review full payment and invoice history
Fewer "What do I owe you?" messages. Less manual follow-up. Cleaner collections.
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🔁Fits Seamlessly Into Any Merchant Setup
No matter how a merchant uses Hyfin, the Customer Portal just works — without adding operational complexity.
- Using Hyfin as a standalone solution
- Connected through QuickBooks Online
- Powering payments via API integrations
Customers always see a single, clean view — and merchants spend less time chasing payments.
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⚙️ Getting the Portal Live Is Simple
Merchants don't need to change their workflow to use the Customer Portal.
To access their portal link:
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Go to Settings → Client Portal
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Click Customize to tailor branding
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Copy the unique portal link
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📣 How Merchants Can Share the Customer Portal
Once enabled, merchants can share the Customer Portal in whatever way best fits their business:
Add it to their website: Embed the portal using the HTML code we provide for an always-available payment option
Send the direct link: Ideal for email blasts, text messages, invoices, or onboarding workflows
Invite customers individually: Send invitations directly for a customer profile inside Hyfin
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